Unite against COVID-19

Information on what Alert level 4 means for you,


To get the latest news and updates to NZ’s Covid response,


To find out the latest locations of interest,


To find out if your business can operate at alert level 4,


For information for whānau, hapū, and iwi Māori,


For information for Pacific Peoples,


Information for those considered at risk, -level-4-advice-for-at-risk-people">GO HERE.


For information about volunteering when the time is right,

Guidelines for groups working with volunteers,

Guidelines for volunteers,


Support is available for older people during Alert Level 4

Anyone can call Age Concern New Zealand on to get advice and support.


The Student Volunteer Army Grocery Delivery Service is operating in Auckland, as of 19 August 2021.

To order in Auckland:


General guidelines:


The Vaccine

To book a COVID-19 vacccination, see the instructions on the poster here below.



To create your QR code for your organisation/group,


Mental wellbeing helplines

There are helplines available that offer support, information and help. All services are available 24 hours a day, 7 days a week.


Useful Links

Need to talk? Call or text 1737


Helplines are available

If you are a victim of family violence, sexual violence, or if there is someone that makes you fearful, threatens or harasses you, seek help as soon as possible. You have the right to be safe.

The following helplines are available for people needing help:

Finding a local support service

Family violence services

Sexual violence services

Services for those who want help to stop harming

Youth services

Support for Rainbow community / LGBTQI+


COVID-19 Wage Subsidy Information — August 2021

This information is a guide only. The Wage Subsidy declaration on the Work and Income website has full details of eligibility criteria and obligations, and prevails over any other information. 

  • The COVID-19 Wage Subsidy 2021 is open for applications for two weeks from 9.00am, Friday 20 August 2021.
  • Applications can be made through the Work and Income website, ; text-decoration:underline">https://www.workandincome.govt.nz/covid-19/wage-subsidy/index.html
  • The subsidy is for two weeks, and the payment rate is $600 a week (full time) and $359.00 a week (part-time). (eg IR number, company name, bank account, employee details including name and IR number).
  • Applicants should check they’re applying for the correct payment. Some businesses apply for the Leave Support Scheme or the Short Term Absence Payment, when they meant to apply for the COVID-19 Wage Subsidy August 2021. (Businesses can only receive one of these three COVID-19 payments for the same employee at the same time.)

Eligibility Criteria

  • The eligibility criteria are similar to the March 2021 scheme, including employer obligations and revenue test.
  • It’s important applicants read all the information, including the declaration they are agreeing to, carefully and make sure they comply.
  • The revenue test is a decrease of at least 40%. This means:
    • Businesses need to have had (or expect to have) a minimum 40% decline in revenue in the 14-days since the Alert Level escalation (ie between 17 – 30 August 2021), when compared with their revenue during a typical 14-day period in the six weeks immediately before the Alert Level escalation.
    • Businesses with highly seasonal revenue can compare their revenue to 17 – 30 August 2020 or 2019, if they can show that the seasonal nature of their business makes it harder for them to meet the revenue test using the default comparison period.
  • The decline in revenue must be caused by the effect of the national wide Alert Level increase on 17 August 2021 on their businesses.

After the payment is made

  • If the revenue decline doesn’t eventuate the business needs to repay the subsidy.
  • Businesses will need to prepare and keep evidence to support their declaration (but they don’t need to provide this on application)
  • MSD will complete background checks and target integrity activity. This means a sample of applicants will be asked for proof of revenue decline.
  • If the Government decides to extend the wage subsidy, businesses will need to make another application. At this stage the wage subsidy is only for two weeks.

Your business needs to meet the eligibility criteria and agree to meet the obligations in the declaration to be able to get a COVID-19 Wage Subsidy August 2021. It’s available to all New Zealand businesses and self-employed people that meet eligibility criteria.

You must operate a business in New Zealand that employs and pays the employees named in your application. By business we mean:

A registered business, sole trader or self-employed person (who may or may not employ other employees), or a registered charity (incorporated under the Incorporated Societies Act 1908 and registered under the Charities Act 2005, or registered under the Charities Act 2005), or an incorporated society (incorporated under the Incorporated Societies Act 1908), or a non-government organisation, post settlement governance entity or, under specified circumstances, a commonly-owned group.

Your business must meet the revenue decline test:

Your business is being or will be affected by the move to Alert Level 4 on 17 August 2021, and

Your business has had, or you predict will have, a decline in revenue that can be attributed to the effect the move to Alert Level 4 on 17 August 2021 has had on your business, and that is:

At least a 40% decline over the period between 17 August 2021 and 30 August 2021 inclusive (this is the revenue test period), compared to a typical 14-day consecutive period of revenue in the six weeks immediately before the move to Alert Level 4 on 17 August 2021 (this is the default comparator period).

You must keep records to prove this 40% decline. Auditors are likely to ask for your calculations (and allocation of the subsidy against wages) when they do your next annual audit. You should be careful not to allocate grant funding to cover wages that are actually being covered by the wage subsidy.

You cannot apply the wage subsidy to expense items other than wages, but can use it to cover other workers’ wages if you have a part-time worker who would normally be paid less than the rate paid by the subsidy for a part-time employee. See this page for more information, including employer obligations and casual employees: ; text-decoration:underline">https://www.workandincome.govt.nz/covid-19/wage-subsidy/making-payments.html


COVID-19 Resurgence Support Payment (RSP):

For more information about this,

Applications for the alert level increase announced on 17 August will open at 8am on 24 August.

A business or organisation must have experienced at least a 30% drop in revenue or a 30% decline in capital-raising ability over a 7-day period, due to the increased COVID-19 alert level.

Eligible businesses and organisations can apply to receive the lesser of:

  1. $1,500 plus $400 per full-time equivalent (FTE) employee, up to a maximum of 50 FTEs, or
  2. four times (4x) the actual revenue decline experienced by the organisation.